Connecting to Simon

There are two front doors to your Simon. Both reach the same agent with the same memory — use whichever fits the moment.

Web app

The web app is the full experience: conversation history, sessions, and any custom views set up for you.

1. Go to app.prismscape.ai.
2. Sign in with your welcome details.
3. Start a conversation. Your history is saved and picks up where you left off.

Best for: focused work, reviewing past conversations, and anything visual.

Chat channel

You can talk to Simon from a messaging app — most commonly Telegram — so it’s in your pocket like a contact.

1. In the web app, open Settings → Channels (or ask your PrismScape representative to enable it).
2. Follow the link to open your Simon bot and tap Start.
3. Message it like any contact.

Best for: quick questions, capturing something on the go, and hands-free moments.

Note

Channels use an allow-list: only you (and people you authorize) can message your Simon. A stranger who finds the bot can’t reach your agent.

What you’ll never be asked to do

Simon is delivered so that you never touch the infrastructure it runs on. You should never be asked to:

• log into AWS or any cloud console,
• use SSH, a terminal, or a server,
• copy API keys or edit a config file.

If a page or message asks you for any of that, stop — it isn’t part of using Simon. Go back to app.prismscape.ai or contact your PrismScape representative.

Switching between the web and a channel

You don’t have to choose. Start a task in the web app, follow up from Telegram on your commute, and pick it back up in the browser later — it’s one continuous Simon.

Next

→ How Simon works — what’s happening behind the two front doors. → Using Simon from an agent — if you want your own AI assistant to work with Simon.