Getting started

This is the fastest path from nothing to a working conversation with your Simon.

Before you begin

You need the welcome details PrismScape sent you when your Simon was set up:

• your sign-in email (or username), and
• a first-time password or magic sign-in link.

You do not need to install anything, create a cloud account, or set up a server. If you don’t have your welcome details, contact your PrismScape representative.

Sign in and say hello

1. Open the app. Go to app.prismscape.ai in any browser.

2. Sign in with the details from your welcome message.

3. Say hello. Type a message — try “Hi Simon, what can you help me with?” — and Simon will introduce itself and what it’s set up to do for you.

That’s it. Your Simon is already trained; there’s no configuration step.

Prefer to text?

You can also reach the same Simon from a chat app like Telegram — same agent, same memory. See Connecting to Simon for how to link a channel.

A good first session

Simon is an operator, not just a chatbot — it’s most useful when you give it real work. Good openers:

• “Walk me through what you can do for my business.”
• “Here’s what I’m working on this week — help me organize it.”
• “Teach me how you keep track of things so I can follow along.”

If something’s not working

• Can’t sign in? Use the password-reset link on the sign-in page, or contact your PrismScape representative.
• Simon seems slow to respond the first time? The first message of a session can take a few extra seconds while your agent wakes up. Subsequent replies are quick.
• You reached a page asking for AWS or a server login? You’re in the wrong place — Simon never asks you to touch cloud infrastructure. Go back to app.prismscape.ai.

Next

→ Connecting to Simon — the web app and chat channels in detail. → How Simon works — the plain-language picture of what’s happening behind the scenes.